PRIVACY POLICY

This Privacy Policy explains how Keleisha Lashaye LLC ("we," "us," or "our") collects, uses, and protects your personal information when you visit our website, keleishalashaye.com, or use our services.

By using our website or services, you agree to the terms of this Privacy Policy.

Information you provide to us:
- Name
- Email address
- Phone number
- Payment information (processed securely through Stripe)
- Any other information you provide when you contact us, book a call, enroll in programs, or use our services

Information collected automatically:
- IP address
- Browser type and version
- Device information
- Pages visited on our website
- Time and date of visits
- Referring website

We use cookies and similar technologies to improve your experience, analyze website traffic, and track user behavior. You can disable cookies in your browser settings, but some features of our website may not function properly.

We use your information to:
- Provide and improve our services
- Respond to your inquiries and requests
- Send you updates, newsletters, or promotional materials (you can opt out at any time)
- Process payments
- Analyze website traffic and user behavior to improve our website and services
- Create anonymized case studies, testimonials, or educational content for marketing and program improvement purposes
- Comply with legal obligations

While we may use anonymized or generalized information from client experiences to improve our programs or create educational content (such as social media posts, blog articles, or examples), we will never share personally identifying information without your explicit consent.Any shared stories or examples will be presented in a way that protects your privacy and confidentiality.

We do not sell, rent, or trade your personal information to third parties. We may share your information with:

Service providers: We work with third-party service providers (e.g., payment processor Stripe, email marketing platforms, scheduling tools) who help us operate our business. These providers are required to protect your information and use it only for the purposes we specify.

Legal compliance: We may disclose your information if required by law, court order, or government regulation, or to protect our rights, property, or safety.

Business transfers: If our business is sold, merged, or acquired, your information may be transferred as part of that transaction.

Anonymized content: We may use anonymized, non-identifying information from client experiences to create educational content, case studies, or examples for marketing, social media, or program improvement. No personally identifying information will be shared without your explicit written consent.

We take reasonable measures to protect your personal information from unauthorized access, disclosure, or loss. This includes:
- Using secure payment processors
- Encrypting sensitive data
- Limiting access to personal information to authorized personnel only

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee its absolute security.

You have the right to:
Access the personal information we hold about you
Correct any inaccurate or incomplete information
Delete your personal information (subject to legal obligations)
Opt out of marketing communications at any time by clicking "unsubscribe" in our emails or contacting us directly
Withdraw consent for data processing (where applicable)

To exercise these rights, please contact us at Keleisha@KeleishaLashaye.com.

Our website may contain links to third-party websites or services (such as social media platforms, payment processors, or scheduling tools). We are not responsible for the privacy practices or content of these third-party sites. We encourage you to review their privacy policies before providing any personal information.

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child under 18, we will take steps to delete it promptly.

We are committed to protecting your privacy and confidentiality.

Any information shared during coaching sessions, conversations, or correspondence is kept confidential and will not be disclosed to third parties without your explicit consent, except:
- When required by law
- When anonymized for educational or marketing purposes (with no personally identifying information)
- When you provide explicit written permission

If we wish to use any specific details from your experience (such as a testimonial, case study, or success story), we will always seek your written consent first. We may use anonymized, generalized information from client interactions to:
- Improve our programs and services
- Create educational content (blog posts, social media posts, emails, etc.)
- Develop case studies or examples for marketing purposes

All such content will be anonymized and will not include personally identifying information unless you have provided explicit written consent.

You have the right to opt out of having your anonymized information used for these purposes by contacting us at Keleisha@KeleishaLashaye.com.

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last Updated" date at the top. We encourage you to review this policy periodically. If we make significant changes, we will notify you via email or a prominent notice on our website.

If you have any questions or concerns about this Privacy Policy, please contact us at Keleisha@KeleishaLashaye.com

Last updated December 12, 2025